Six steps, each one written down
Every account follows the same six steps, from the request to the correction of any issue. You see each step in writing.
From request to recurring service
Request
Send a proposal request or a dumpster cleaning quote request, or call. Tell us the property type, location, the services you need and your timing, and attach photos or an RFP.
Site walk
We walk the property with you: every space in scope, access and hours, containers and hauler days, and anything particular to the site.
Written scope
You receive a written scope and price: each space, each task and how often it is done, with each service as its own line.
Mobilization
Once the agreement is signed, we confirm the start date, access details, keys and alarm codes, the site safety plan and your point of contact.
Service and checks
Service runs to the schedule in the scope, with a checklist on every visit and supervisor quality checks against the scope.
Issues and corrections
Report an issue to your point of contact. It is logged, corrected and checked, and the record stays with the property.
Every account runs on a written scope
The scope is the center of every agreement. It names each space, the task and its frequency, and every visit checklist and supervisor check is drawn from it.
| Space | Task | Frequency |
|---|---|---|
| Restrooms | Fixtures, floors, restock | Nightly |
| Common areas | Floors, glass, touch points | Nightly |
| Amenities | Surfaces and floors | Three times a week |
| Dumpster pads and enclosures | Wash pads, containers and gates | Monthly |
How service is checked
Onboarding
Before the first visit, the written scope, access details, keys and alarm codes, and the site safety plan are confirmed for your property.
A checklist for every visit
Each visit works from a checklist drawn from your scope, space by space, so every space in the scope is covered on every visit.
Supervisor quality checks
A supervisor inspects the work against the scope on a set schedule and records what was found and what was corrected.
Issue logging and correction
Every issue you raise is logged, corrected and checked, and the log shows when it was closed.
Continuity when staff change
The scope, checklist and site notes stay with the property, so a change in staff does not change the work.
Washwater handled to local rules
Washwater from dumpster pads, containers and enclosures is handled to the local rules for drainage and disposal.
Start with a request
Send a request or call. We arrange the site walk and return a written scope and price.